Effective Date: [03/30/2022] Last Updated: [02/03/2025]
At phdtoy, we recognize that privacy is not just a legal requirement—it is a cornerstone of the trust you place in us. Given the personal nature of our products, we are committed to the highest standards of data protection and discretion. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase our products.
1. Information We Collect
We collect information to provide a seamless and secure shopping experience. This includes:
Personal Identification Information: Name, email address, phone number, and shipping/billing addresses.
Payment Information: Credit card details or other payment identifiers. Note: We do not store full credit card numbers on our servers; these are processed via encrypted third-party gateways.
Account Details: Username and password (stored in encrypted format).
Technical & Browsing Data: IP address, browser type, device information, and how you interact with our site (via cookies and tracking pixels).
Verification Data: As an adult-oriented store, we may collect data to verify you are of legal age (18+ or 21+ depending on jurisdiction).
2. How We Use Your Data
We process your information based on legal grounds, including contract fulfillment, legitimate business interests, and your explicit consent.
Order Fulfillment: To process transactions, manage shipping, and provide tracking updates.
Customer Support: To respond to inquiries and resolve technical or delivery issues.
Personalization: To improve our website layout and product recommendations based on your browsing behavior.
Marketing Communication: To send newsletters or promotional offers (only if you have opted in).
Security & Fraud Prevention: To detect and prevent unauthorized transactions or malicious activity.
3. Data Protection and Security
We implement robust security measures to ensure your “private life stays private”:
Encryption: Our website uses SSL (Secure Socket Layer) encryption for all data transmissions.
Secure Servers: Data is hosted on secure, firewall-protected servers with restricted access.
Discreet Billing: To protect your privacy, charges on your financial statements will appear under a neutral name (e.g., “PHD Store” or “[Insert Billing Descriptor]”) rather than identifying the specific nature of the products.
Access Control: Only essential personnel with a “need-to-know” basis are granted access to personal customer data.
4. Data Sharing with Third Parties
We never sell, rent, or trade your personal data to third parties for their marketing purposes. We only share data with trusted partners necessary for our operations:
Payment Processors: (e.g., Stripe, PayPal) to securely process payments.
Logistics Partners: (e.g., FedEx, UPS, DHL) to deliver your order. These partners receive only the data necessary for delivery.
Marketing Tools: (e.g., Mailchimp, Google Analytics) to help us understand our audience and send requested updates.
Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience:
Essential Cookies: Required for the cart functionality and secure login.
Analytical Cookies: To help us understand site traffic (e.g., Google Analytics).
Preference Cookies: To remember your language or currency settings.
You can manage your cookie preferences through your browser settings; however, disabling certain cookies may impact the functionality of the store.
6. Your Rights (GDPR & CCPA Compliance)
Regardless of your location, phdtoy honors fundamental data rights:
Access & Portability: You may request a copy of the personal data we hold about you.
Correction: You have the right to update inaccurate or incomplete information.
Deletion (“Right to be Forgotten”): You may request that we delete your personal data, subject to certain legal obligations (like tax record retention).
Opt-Out: You can unsubscribe from marketing emails at any time using the “Unsubscribe” link.
Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
7. International Data Transfers
If you are visiting from the EU or UK, please note that your information may be transferred to and processed in countries outside the EEA. We ensure these transfers are protected by Standard Contractual Clauses (SCCs) or other recognized legal frameworks.
8. Age Restriction
Our website is strictly intended for individuals who are at least 18 years of age (or the age of majority in your jurisdiction). We do not knowingly collect data from anyone under this age. If we discover such data has been collected, it will be deleted immediately.
9. Contact Us
For any questions regarding this Privacy Policy, or to exercise your data rights, please contact our Data Protection Officer:
Email: privacy@phdtoy.com
Address: [Insert Physical Business Address]
Response Time: We aim to respond to all privacy-related inquiries within 30 days.